Monday, 17 August 2009
The Hotel Lift ...again
Our hotel lift is still causing us major embarrassment by misbehaving in front of our guests. In particular, it likes to take a rest between floors or else enjoys taking our guests to the third floor regardless of which floor they has requested. We have now resorted to insisting that guests are accompanied in the lift for their convenience and our sanity.
Fortunately, this has not caused us too many difficulties with our guests who are clearly less exercised by the temperamental nature of the provision than I am. So far, we have only had to institute evacuation procedures on two occasions and, fortunately for us, our staff are all now trained on how to get people out of the lift in the event that it gets stuck.
In the meantime we are now employing a second lift company to see if they can resolve the problem as the first one seems to have given up on us. My problem is that I have become something of a lift bore as I now find myself an expert on how lifts operate and how they use flags to tell them where they are...the problem is that mine seems to have no clue sometimes!!!
Having spent two more days on the lift, I am now assured by the lift company that all is back in working order. Certainly the lift is now inclined to take you to the requested floor and has stopped resting between floors ...but we are not celebrating just yet. In the event that this time the repairs last more than a week then we shall have to consider a proper opening ceremony - time to get the ribbon and the scissors out again!!!